Terms of Service

Last updated: June 2026

These terms of service (“Terms”) apply to your use of the Creativa VA website and to any enquiry you make about our services. By using this website or contacting us, you agree to these Terms.

About us

Creativa VA is a UK-based virtual assistant and digital support business offering virtual assistant support, social media management and website design for business owners.

Using this website

The content on this website is provided for general information about our services. While we aim to keep it accurate and up to date, we make no guarantees that it is complete or error-free, and it does not form part of any contract until a separate agreement is confirmed.

Services and quotes

Any prices, packages or scope discussed on this website or during a discovery call are indicative. The specific services, deliverables, fees and timescales for your work will be agreed separately in writing before work begins. Packages are available depending on the support needed.

Payment

Payment terms, including any deposits, will be set out in your individual agreement or invoice. Invoices are payable by the date stated unless otherwise agreed.

Intellectual property

The content, branding and design of this website belong to Creativa VA and may not be copied or reused without permission. Ownership of work created for clients is dealt with in your individual service agreement.

Liability

Nothing in these Terms limits our liability where it would be unlawful to do so. To the extent permitted by law, Creativa VA is not liable for any indirect or consequential loss arising from use of this website.

Governing law

These Terms are governed by the laws of England and Wales, and any disputes will be subject to the courts of England and Wales.

Contact us

Questions about these Terms? Email liset@creativalilo.com or visit our contact page.