Legal
Privacy Policy
Your privacy matters. This policy explains what information Creativa VA collects when you get in touch, and how it is used and protected.
Last updated: June 2026
Creativa VA (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we handle the personal information you share with us when you use this website or contact us about our services. We comply with UK data protection law, including the UK GDPR and the Data Protection Act 2018.
What information we collect
When you complete our contact form, book a discovery call or email us directly, we may collect your name, email address, phone number and any details you choose to include in your message. We only collect the information you provide to us voluntarily.
How we use your information
- To respond to your enquiry and arrange a discovery call.
- To provide and manage the services you ask us about.
- To keep records of our communication with you.
We will never sell your information, and we will only use it for the purposes described above. The lawful basis for processing your enquiry is our legitimate interest in responding to potential and existing clients, and taking steps to enter into a contract with you.
How we store and protect your information
Your information is stored securely and kept only for as long as necessary to deal with your enquiry or to meet our legal and business obligations. We take reasonable technical and organisational measures to keep it safe.
Sharing your information
We do not share your personal information with third parties except where necessary to deliver our services (for example, trusted tools used to send email or manage bookings) or where we are required to do so by law.
Your rights
Under UK data protection law you have the right to access, correct or request deletion of your personal information, and to object to or restrict how it is used. To exercise any of these rights, please contact us using the details below. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Contact us
If you have any questions about this policy or how we handle your information, please email liset@creativalilo.com or call 07949 282054. You can also use our contact page.